Tag Archives: business

Good character and good reputation, not always synonymous

There is a fundamental difference between having a “good” character, and having a “good” reputation. Your character is composed of many internal factors that may or may not be expressed publically. Your reputation is how the outside world perceives your character. The interrelation between these two can be very complex.

For example, for a long period of time Bernie Madoff’s financial reputation allowed him to literally steal millions of dollars from investors. He was able to maintain a public persona as a sound investment advisor, and to garner trust from his clients.

As we now know, his character was less than admirable, and it was a long time before that became evident to investors and regulatory and legal organizations.

On the other hand, actor Mel Gibson’s career has been brought to its knees by anti-Semitic rants and abuse of a female companion. His public image is such that he was recently targeted by a fundraiser for a California synagogue by implying that a donation would testify to his claims that he is not anti-Semitic. This would supposedly help repair his public image.

In fact, regardless of what may or may not be character flaws, Mel Gibson performs charitable works regularly, but quietly. His 5 million dollar donation to Mount Sinai Hospital, a Jewish medical institution, speaks to his generosity.
While Bernie Madoff’s reputation is definitely not salvageable (and rightly so), Mel Gibson should consider taking advantage of some reputation repair. Especially online, where the reach is global and immediate.

Companies such as List My Business offer ORM (Online Reputation Management) services to individuals and companies who have taken a hit from online press or posts. Unfortunately, as rich a source the internet is for information in general, it can be a vicious beast where attacks are not policed. Large forums have huge amounts of traffic, and whatever the posting it will rank highly on any search. Typing your name, or the name of your company, into Google or another such search instrument, could bring you a very bad surprise.

ORM companies such as List My Business, perform a dual task. They not only try to bump the negative postings to the bottom of the search lists (where they are virtually invisible), but they also work to improve your online image.

Your character, probably well known by your family, friends and business associates, is not what the huge audience on the internet sees. They can only know your reputation, the external exhibition of your internal character. For the world in general, that is all that exists. If that reputation is damaged, it is of huge importance that companies and individuals exercise immediate damage control by consulting a company that specializes in ORM. If your character shines like a bright light to your immediate circle, make sure your public image has been polished to mirror quality.

Good character and good reputation, not always synonymous

There is a fundamental difference between having a “good” character, and having a “good” reputation. Your character is composed of many internal factors that may or may not be expressed publically. Your reputation is how the outside world perceives your character. The interrelation between these two can be very complex.

For example, for a long period of time Bernie Madoff’s financial reputation allowed him to literally steal millions of dollars from investors. He was able to maintain a public persona as a sound investment advisor, and to garner trust from his clients.

As we now know, his character was less than admirable, and it was a long time before that became evident to investors and regulatory and legal organizations.

On the other hand, actor Mel Gibson’s career has been brought to its knees by anti-Semitic rants and abuse of a female companion. His public image is such that he was recently targeted by a fundraiser for a California synagogue by implying that a donation would testify to his claims that he is not anti-Semitic. This would supposedly help repair his public image.

In fact, regardless of what may or may not be character flaws, Mel Gibson performs charitable works regularly, but quietly. His 5 million dollar donation to Mount Sinai Hospital, a Jewish medical institution, speaks to his generosity.
While Bernie Madoff’s reputation is definitely not salvageable (and rightly so), Mel Gibson should consider taking advantage of some reputation repair. Especially online, where the reach is global and immediate.

Companies such as List My Business offer ORM (Online Reputation Management) services to individuals and companies who have taken a hit from online press or posts. Unfortunately, as rich a source the internet is for information in general, it can be a vicious beast where attacks are not policed. Large forums have huge amounts of traffic, and whatever the posting it will rank highly on any search. Typing your name, or the name of your company, into Google or another such search instrument, could bring you a very bad surprise.

ORM companies such as List My Business, perform a dual task. They not only try to bump the negative postings to the bottom of the search lists (where they are virtually invisible), but they also work to improve your online image.

Your character, probably well known by your family, friends and business associates, is not what the huge audience on the internet sees. They can only know your reputation, the external exhibition of your internal character. For the world in general, that is all that exists. If that reputation is damaged, it is of huge importance that companies and individuals exercise immediate damage control by consulting a company that specializes in ORM. If your character shines like a bright light to your immediate circle, make sure your public image has been polished to mirror quality.

Web design is dead!

Before people become too incredulous with this statement this author believes no. Web design is not dead, neither are the firms who are offering such services dead. It was something I heard recently with regard to the proliferation of blog publishing systems and with many sites offering free templates.With the apparent availability of a cheap instant web presence, is there is any need for anyone to sit down any more and learn how to create a website from scratch and all the programming and design skills that this demands, and subsequently for any business to invest in the people who offer that service? Well obviously this statement is something of an insult to all the talented designers and programmers out there, and the million of students investing time into learning these skills, and fortunately the statements are wide of the mark. Businesses do want to hire web design companies, and personally I think it’s in their interests to do so. The purpose of this article is not to simply knock creators of templates, as they are designers themselves – it is simply to suggest that there is sometimes there is an alternative, that will pay dividends in the long run.

Businesses want to cut corners, the market is tough globally – when faced with the choice of spending $5,000 on a site and less than a $100.00 for some businesses it is an easy choice. There are millions of ready to go websites out there, some are stunning, some are quite frankly not. Some are dated, some are not. But my advice to any business would be not to dive into the ‘cheap end’ immediately.

Having a professional web design company design a bespoke website will enhance your brand, it isn’t a necessarily a question of avoiding duplication, i.e risking choosing a cheap template another company is using, it’s about starting your own perception of your business on a strong footing, giving you the confidence in your brand from the outset. A professional web design company will be able to work with you from the ground up to achieve a brand you can be proud of. If you work with a committed web design team from the start they can grow with your company, understand your goals and react to your changing business goals. In that sense they become a valued extra member of your team.

It’s understandable why many businesses strive to cut costs, especially start-up businesses, but in today’s crowded markets and where your on-line presence has become critical, it’s worth listing your web presence on your list of costs as high as your office IT requirements.